Our business phone system is designed to make business easier by giving you the tools you need to get the most out of your day. By making your communications smarter, more efficient, and user friendly, you won’t get bogged down with the tedious tasks that rob your productivity.
Stay connected, even when you’re away from the office, with an easy-to-use mobile app that gives you all the features of your office phone that keep you productive.
Keep your callers informed of their place in line with wait time announcements making their call experience more comfortable and their call expectations managed.
See the real time availability of your team members with presence status, making communication and collaboration more efficient and reducing interruptions.
Give your staff a convenient, easy to use portal that can be customized the way they need for simple and flexible management of contacts, call-logs, voicemail and more.
Get faxes right in your email inbox for convenient communication and secure messaging. No need to deal with outdated tech, paper waste, and expensive supplies.
Easily track your agent queues for seamless distribution of calls, minimizing caller wait times and enhancing productivity, customer experience, and satisfaction.
Seamlessly track call data like usage times, missed calls, and other valuable information to help with decision making and finding areas that may need improvement.
Provide a convenient and professional customer experience with automated greetings and call routing options easily and efficiently getting callers where they need to go.
Meet compliance regulations, collect valuable call data, and leverage recorded calls to easily train employees on phone interactions and etiquette for a better CX.
Allow employees to choose any available desk based on their needs while in office and personalize their settings on any device, making a flexible and efficient workplace.
Allow managers and supervisors to monitor calls in real time to ensure proper call etiquette and make real-time corrections when necessary.
Block unwanted callers and spam calling to cut down on disruptions and distractions, creating a safer and more productive environment for employees.
Read, prioritize, and delete voicemails visually through an easy platform to save time on checking voicemails over the phone, increasing productivity.
By tagging and categorizing calls by outcome, you get insights for process optimization, eliminate human error, and save agents time on imputing notes post calls.
Reach out today to see how the Agility Telecom phone system can help your business.
